No migration required

Your support inbox,
handled.

Standby is an autonomous AI employee that connects to any email inbox and resolves customer tickets. No helpdesk to install. No contracts to sign. It just works.

$0.50
Per resolution. No seat fees.
24/7
Always on. Never calls in sick.
0
Platforms to migrate to.
The problem with
everyone else

Every AI support tool wants you to switch to their platform first.

  • Sierra $50K+ enterprise contracts. Vendor-led implementation. Months to deploy.
  • Intercom Fin $0.99/resolution, but requires the full Intercom stack. Another $29+/seat on top.
  • Zendesk AI Bolt-on AI for a legacy helpdesk. Complex tiered pricing with add-on fees.
  • Freshdesk Freddy Requires Freshdesk ecosystem. Not AI-native, just AI-augmented.

Three steps. Five minutes.

No implementation consultants. No "onboarding calls."

01

Connect your inbox

Gmail, Outlook, shared mailbox, or forward from your existing helpdesk. Standby works wherever your customers email you.

02

Feed it your docs

Upload your knowledge base, FAQs, product docs, or past conversations. Standby learns your product and your tone.

03

It starts working

Standby resolves routine tickets autonomously. Edge cases get escalated to you with full context. You only handle what matters.

Apples to apples.

Incumbents Standby
Setup time Weeks to months 5 minutes
Requires migration Yes, to their platform No. Any inbox.
Pricing $0.69-$0.99/resolution + seat fees $0.50/resolution. Period.
Minimum commitment Annual contracts, 5K+ tickets None. Pay as you go.
Built for Enterprise teams Anyone with a support inbox

Support should be solved, not managed.

Your customers deserve instant, accurate answers. Your team deserves to focus on what matters. Standby makes both possible without asking you to change a single tool.